TASIE 388 Error E1 / Fixing Tasie E1 Error code

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TASIE 388 Error E1 / Fixing Tasie E1 Error code


The Video Tutorial (Followed by the written)

Error E1 (Tasie XT-388)

Important: Error code E1 on your PTC heater means that the device is functioning properly but is experiencing a (user level error).

Possible Causes

  • The device is not in water (does not detect water).
  • The device is positioned incorrectly.
  • The device is dirty/ severely fouled sensors.
  • The tank/water is dirty and fouling the sensors.
  • The water level in the tank has dropped below the sensors (via evoration or leak).




Fixing Error E1 on your PTC heater

Method 1:    Ensure the heater is properly/fully submerged (device has a safety system that will not switch the heating elements on if it senses no water [hence the E1 error])


Method 2:     The device sensors are unable to sense the water and needs cleaning.

Use a brush to clean (toothbrush or similar soft bristle brush). Ensure there are no build-up left on the sensors.

Suggested Cleaning Tools


Tip:     If the error persist, use your fingers to squeeze the tips of the two sensors towards each other.  A quick way to check if the heater is functioning properly and not clogged up with gunk or have oxidized/calcified sensors, is to briefly use a wire or conductive material to connect the two sensors together. If the device does not start heating and the error code is still present (use a more rugged brush/steel wool to clean the sensors). (!!!CAUTION!!!).

You're Done

Thats it your Heater should be working as good as new!


Fixing E1 on Tasie Heater
Fixing Error on Tasie Heater
Tasie Heater not working
Tasie heater not Heating
Tasie XT-388 displays Error E1
Thanks a lot this really work

Thanks a lot this really work

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