The Video Tutorial (Followed by the written)
Error E1 (Tasie XT-388)
Important: Error code E1 on your PTC heater means that the device is functioning properly but is experiencing a (user level error).
- The device is not in water (does not detect water).
- The device is positioned incorrectly.
- The device is dirty/ severely fouled sensors.
- The tank/water is dirty and fouling the sensors.
- The water level in the tank has dropped below the sensors (via evoration or leak).
Fixing Error E1 on your PTC heater
Method 1: Ensure the heater is properly/fully submerged (device has a safety system that will not switch the heating elements on if it senses no water [hence the E1 error])
Method 2: The device sensors are unable to sense the water and needs cleaning.
Use a brush to clean (toothbrush or similar soft bristle brush). Ensure there are no build-up left on the sensors.
Tip: If the error persist, use your fingers to squeeze the tips of the two sensors towards each other. A quick way to check if the heater is functioning properly and not clogged up with gunk or have oxidized/calcified sensors, is to briefly use a wire or conductive material to connect the two sensors together. If the device does not start heating and the error code is still present (use a more rugged brush/steel wool to clean the sensors). (!!!CAUTION!!!).
Thats it your Heater should be working as good as new!